Sovereign LuxDepot – Global Fashion Delivered with Grace

1. Fulfillment & Processing

Once you place your order, our team carefully inspects, folds, and prepares each garment for dispatch. This process typically takes 1–2 business days.

After shipping, you will receive a tracking number by email so you can follow your order’s journey with confidence.

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2. Shipping Rates & Timeframes

Note: Delivery time estimates may fluctuate due to customs or seasonal demand.

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3. Shipping Partners

We collaborate with established logistics providers who understand the importance of careful textile handling and on-time delivery. From lightweight dresses to structured jackets, each item is packed with care to prevent wrinkling or damage.

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4. International Orders

We offer international shipping to most regions. Customers are responsible for any customs duties or VAT charges upon delivery.

Certain fabric-based items may be subject to clearance delays or import restrictions depending on your location.

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5. Tracking & Delivery

• A tracking number will be issued after your parcel leaves our warehouse.

• You may follow the link provided in your shipping confirmation email.

• Multiple-item orders may ship in separate parcels based on availability.

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6. Address & Delivery Accuracy

Please ensure your shipping address is complete and correct at checkout. Orders returned due to incorrect or undeliverable addresses may incur reshipping charges.

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7. Delivery Issues

If your package is:

• Marked as delivered but hasn’t arrived

• Delayed beyond the expected window

• Arrives damaged or incomplete

Contact us promptly at [email protected] with your order number and issue details. We are committed to resolving concerns swiftly and professionally.